Leader to Leader, Published Paper "THE LEADER’S CHS ROLE: CHIEF HELP SEEKER"

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Abstract

This article explains the importance of leaders asking for help, which can be difficult for leaders. Various research is cited, including from the author's book All You Have to Do Is Ask , and from related academic studies. Four reasons in particular are examined in detail for why it can be difficult to ask for help: The Sage Syndrome, Fear of Looking Foolish, No One Can Help, and Not Knowing How to Make an Effective Request. Within the latter, Effective requests follow SMART criteria, though my definition of key elements are different from the conventional definition of SMART. In particular, S is for specific. M is for meaningful. A is action‐oriented. R means realistic. T means time bound. In addition, five ways to be the Chief Help Seeker are outlined: 1. Be a Giver‐Requester. 2. Start at the Top. 3. Build Your Brain Trust. 4. Tap Your Dormant Ties. 5. Use Your Technology Megaphone. Many technologies can be tapped to generate a culture of asking for, giving, and receiving help; such as videoconferencing, messaging apps like Yammer or Chatter, and customized collaboration technology platforms such as Givitas, one that I helped to develop based on the principles in the book.